AI vendors promise everything; internal teams are bandwidth-constrained; pilots stall.
What we do: Cut through hype, align AI to your priorities, and own the path from idea to production with governance, security, and adoption built in.
Where we’re strongest: Telecom, security, infrastructure—extended to AI initiatives that depend on resilient data, networks, and cloud.
From ideation to implementation
Explore & validate: We define business-relevant use cases, estimate value, and test feasibility against data, security, and integration constraints.
Prototype with intent: Rapid PoCs verify model/automation fit, latency, routing, and handoff paths before scale.
Adoption plan: Success criteria, stakeholder map, change plan, and budget guardrails—so initiatives don’t stall and spend stays targeted.
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AI that improves service and work
Orchestrated interactions: Voice/chat automation with seamless agent handoff, identity checks, and CRM/ITSM context injection.
Copilots for teams: Reduce swivel-chair work; surface answers, next best actions, and compliant responses in-flow.
Measured outcomes: Lower handle time and cost per contact, higher FCR/CSAT, improved employee productivity and accuracy.
Efficiency + cost reduction
Discover: Process mining + system logs to quantify bottlenecks and rework in finance, HR, ops.
Automate: Approvals, document classification/routing, reconciliation, onboarding, claims, and case triage with human-in-the-loop.
Control: SLAs, audit trails, and exception queues; report cycle-time, error-rate, and cost reductions by process.
Enterprise-grade governance & delivery
Standardize: Reference architecture, MLOps/LLMOps, prompt/mode versioning, and performance SLOs.
Integrate securely: Identity, data access, privacy, and monitoring woven into your systems of record and engagement.
Sustain: Roadmap, capability uplift, and program KPIs to move from isolated pilots to durable value.
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Resourcive has delivered for me. They’ve delivered for me in terms of cost savings, in terms of efficiency gains, consolidation of telephony providers to make our world easier to manage, all the while being in lock step with the market.
I know when I talk to Resourcive that I am receiving up to the moment information – and that's very meaningful. And with the relationships and the experience that Resourcive resources have in the marketplace, it comes to bear each and every time. It has been a fantastic relationship for our businesses.
Dom DiMascia - CIO of Unified Door & Hardware Group
The Resourcive team delivered beyond expectation for [client]. They helped to consolidate and replace outdated technology with an aggressive eye toward schedules. In addition to their tenacious management of external vendors, they were able to offer alternatives to legacy tools. Timing was impeccable as the implementation engaged with the onset of the COVID lockdowns. [Client] was prepared for the remote workforce and transitioned smoothly.
Vice President of IT - $400m Manufacturing Company
The relationship with Resourcive has been very productive and positive thus far. They have helped us identify several areas in our telecom procurement process that will allows us to streamline and organize the process. They have also organized our telecom spend in a simple to read and manageable format and are helping to reduce our overall spend on new and existing locations. Lastly, they have also introduced us to a new solution to improve and support our SD-WAN and firewall solution.
Vice President of IT - $500m Healthcare company
Managing our RFP process and finding the right CCaaS vendor was so easy with Resourcive. They listened to our needs, were very thorough, worked quickly and found us the perfect vendor at a great rate. The entire team was amazing to work with and was instrumental in enhancing more efficient collaboration and communication between our IT and Operations teams; I will definitely be working with them again in the future!
Senior Vice President, Operations - HealthTech company
Resourcive came to us by way of our sister company. We entered into conversations, frankly, with only modest expectations. After describing our voice and data infrastructure and sharing some estimated cost data, we heard they could help us with both costs and network modernization. It was apparent from the start they were highly organized, and possessed considerable expertise both technically and strategically. Six months later we’re now realizing the benefits of their efforts…, and they are significant. Great partner and very effective people to work with. Strongly recommended.
Vice President of Business Information Systems - $500m Manufacturing Company