A baseline inventory found $9,200 a month in oversold services nobody had caught.
>43%
Voice savings
>30%
Data savings
$435K/yr
1-year annualized savings
The situation
Entered through a Resourcive educational webinar for a PE portfolio, this aviation and aerospace manufacturer had $1.2M a year in in-scope voice and network spend across 20-plus global locations, running on an MSP-managed Cisco platform.
Why this was hard without help
Regulatory requirements in aviation and aerospace mean some legacy services can't simply be retired the way they could in a less regulated industry, any modernization plan has to account for what has to stay as-is. Meanwhile, oversold managed services are easy for an MSP relationship to accumulate quietly over time, since nobody's specifically auditing against actual usage.
What Resourcive brought
A baseline inventory that found $9,200 a month in oversold managed router services immediately. A new voice solution replaced the MSP-managed Cisco platform, fully integrated with Teams, while keeping the specific legacy services regulation required and eliminating international long-distance charges entirely. The network was consolidated onto a single global carrier with a winning carrier NPS of 70; SD-WAN was evaluated and correctly deemed unnecessary given the client's cloud strategy.
"What started as a voice and network engagement expanded into wireless mid-project, once they showed us what else was possible."
Director, Global Sourcing
Results
Documented outcomes
- Over 43% voice savingsandover 30% data savings, $435K in 1-year annualized savings.
- $9,200/month in oversold services identified immediately via baseline inventory.
- Network consolidated to a single global carrier, winning carrier NPS of 70.
- Scope expanded to wireless mid-engagement.
