Rebuilding a single point of failure into a redundant, cost-efficient network and voice platform.
The situation
A private equity portfolio spend review brought Resourcive in to look at a bedding distributor's telecom environment. In-scope spend ran $1,893,602 a year, and the business needed uptime reliability, network redundancy, and a realistic path off legacy infrastructure without disrupting 28 locations.
Why this was hard without help
The network ran on a single-threaded MPLS architecture backhauling all internet traffic to headquarters, creating congestion and a single point of failure across the estate. Voice ran on aging on-prem infrastructure, and the business wanted a gradual, not disruptive, path toward the cloud.
What Resourcive brought
Two workstreams ran together:
- Network: Moved from MPLS to public IP plus SD-WAN, adding capacity while cutting network spend by 43% ($459K/yr).
- Voice:A hybrid solution combining on-prem, hosted Cisco, and Microsoft Teams gave a gradual cloud path rather than a forced migration, cutting voice spend by 62% ($495K/yr).
One vendor covered both workstreams, backed by a managed 24x7 NOC.
"Their analysis, the RFP process, and the rigor behind vendor selection gave us a decision we could defend to the board."
Sr. Director, Infrastructure Engineering & Operations
Results
Documented outcomes
- 51% in-scope spend reduction, $954,370 in 1-year annualized savings.
- 43% network savings($459K/yr) with a capacity increase, not just a cost cut.
- 62% voice savings ($495K/yr) via a hybrid path that avoided a disruptive rip-and-replace.
- Single-vendor accountability across both workstreams, plus a managed 24x7 NOC.
