Full lifecycle management, from sourcing through a true-up negotiation two years later.
26%
In-scope spend reduction
$242K/yr
1-year annualized savings
1,183
Consulting hours at no cost
The situation
A consumer goods company running promotional products needed to replace expensive legacy voice and network infrastructure across 10 locations, with in-scope spend running just over $1M a year.
Why this was hard without help
Replacing legacy infrastructure is rarely a one-time event: implementation needs support, and issues surface after go-live that require the same market knowledge that drove the original sourcing decision, most internal teams don't have standing capacity for that ongoing layer once the initial project wraps.
What Resourcive brought
Full lifecycle management rather than a one-time sourcing exercise: day-one sourcing, day-two implementation support, and day-three negotiation when a "true-up" and a geo-redundancy failure surfaced later in the relationship, handled as an extension of the same engagement rather than a new project.
Results
Documented outcomes
- 26% in-scope spend reduction, $242K in 1-year annualized savings.
- 1,183 consulting hoursdelivered at no cost across the full lifecycle.
- A later "true-up" and geo-redundancy failure investigation handled as part of the same relationship, not a new procurement.
