Solving alert fatigue across two IT infrastructures after a merger, without building a SOC in-house.
The situation
Following a 2021 merger, and on the heels of a successful corporate mobility project together, this specialty chemical manufacturer needed a security answer for two separate IT infrastructures at once. A self-managed endpoint platform was generating alert fatigue, and building SOC staffing internally was not realistic at this scale.
Why this was hard without help
Deploying a single security solution across two infrastructures inherited from a merger is rarely a clean technical exercise, legacy tools, different baseline configurations, and different levels of prior investment all had to be reconciled. Meanwhile, the alert volume from the existing self-managed platform was already overwhelming a lean internal team.
What Resourcive brought
A competitive selection process starting from 15 qualified vendors, narrowed to 4 MDR finalists, with requirements built specifically around deploying cleanly across both inherited infrastructures. Resourcive continued on with implementation project management support after selection, rather than handing off a recommendation and leaving.
Results
Documented outcomes
- 55% discount off list price on the selected MDR solution.
- Fully managed 24x7 MDRplus outsourced SOC coverage across both infrastructures.
- Zero incidents now handled directly by internal resources.
- Implementation project management support continued past the selection decision.
What came next
This engagement followed a successful corporate mobility project with the same client, another example of a single introduction becoming a multi-workstream relationship over time.
