Become a Client

Phone: (646) 779-2070 | Toll Free: (888)-478-0349

The "RaaP" - Resourcive as a Podcast

The RaaP breaks down how new technologies are being deployed to solve for business problems, and ultimately drive businesses forward. 

Our featured guests include business leaders, industry thought leaders, vendor executives, and more.

If you are looking to better understand the business case for new technology adoption and procurement, learn about where opportunities exist to increase EBITDA, or how Resourcive specifically brings value to its private equity partners and clients, give The RaaP a listen.
Image 4-11-21 at 2.30 PM

HOSTED BY

Kyle-Headshot-493x569-002-150x150-circle

Kyle Hall
Lead Consultant
Director of Operations

NC-Headshot-mod-150x150-circle

Nick Creasey
Managing Director
Strategic Partnerships

SUBSCRIBE TODAY ON YOUR

FAVORITE PODCAST APP

New call-to-action
New call-to-action
New call-to-action
New call-to-action

OR LISTEN NOW

 

22th July 2021, Thursday

Episode #9: Ralph Flamini of Five9

In this episode of our #CCaaS series, Nick and Kyle welcome Ralph Flamini, RVP of Five9. The guys discuss the big news of the Zoom acquisition and what it means for both Five9 and Zoom. This conversation takes place against the backdrop of the current competitive landscape around customer experience, how CCaaS supports its, and the business case for making that buying decision.

RaaP Episode Art_v2_Ralph Flamini
12th July 2021, Monday

Episode #8: Mike McCarron of Gladly

In our second episode of our #CCaaS series, Nick and Kyle welcome Mike McCarron, VP of Sales and Strategic Alliances at Gladly. This episode focuses on how a customer-centric #CCaaS technology vs. a traditional ticket or case-based model is delivering a differentiated customer experience, and turning a typical cost center into a revenue center.

28th June 2021, Monday

Episode #7: Patty Hayward - Talkdesk

In our first episode of our #CCaaS series, Nick and Kyle welcome Patty Hayward, Director of Healthcare Strategy at Talkdesk. This episode focuses on how #CCaaS technology is enabling providers to differentiate on customer/patient experience and ultimately improve outcomes, retention, and revenue.

21th June 2021, Monday

Episode #6: Drew Lydecker - AVANT Communications

In our debut "Spotlight" episode, Nick and Kyle welcome Drew Lydecker, Co-Founder and President of AVANT Communications. This episode bridges our #UCaaS series and upcoming #CCaaS series. A great, wide-ranging conversation with one of the best in the business. Enjoy!

14th June 2021, Monday

Episode #5: Sam Barron - CallTower

In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Sam Barron, Director of Channel Sales Northeast at CallTower

7th June 2021, Monday

Episode #4: Kevin Thomsen - Zoom

In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Kevin Thomsen, Leader of Master Agent Channel Sales at Zoom Communications.

1th June 2021, Tuesday

Episode #3: Jamaal Savwoir - 8x8

In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Jamaal Savwoir, Director of Channel Sales Engineering at 8x8.

24th May 2021, Monday

Episode #2: Maurie Munro - Masergy

In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Maurie Munro, Vice President of UCaaS Solutions at Masergy.

17th May 2021, Monday

Episode #1: Darrin Bryant - RingCentral

In our debut UCaaS series, Nick and Kyle speak with the top 5 magic quadrant leaders and explore how this technology is not only helping businesses grow, but transforming the way they do business. In this episode, we are joined by Darrin Bryant, Senior Regional Partner Manager at RingCentral.