Our Process

Our proprietary approach has been tested, revised, and refined through decades of telecommunication and consulting experience.


Step 1
Baseline Inventory

Every client engagement begins with Resourcive’s proprietary Strategic Baseline Inventory and Analysis. We complete a thorough review of your current telecommunications spend, in every location, as well as developing an understanding of your future needs. A typical Inventory takes just a few weeks to complete and there is never any cost to our clients (direct or indirect). Most importantly the time commitment is minimal.






Step 2
Research & Bidding

With a clear understanding of your current and future telecom needs, we analyze all available carriers and identify those whose services are best aligned with your strategic requirements. We create a detailed bid package which is submitted to the most relevant carriers, and prepare an executive summary for you outlining the options. Resourcive enjoys long-term relationships with over 100 carriers, so our recommendations are always 100% vendor-agnostic and in line with your goals.







Step 3
Collaboration Day

We coordinate meetings and continue negotiations with carriers (including the incumbent) who will deliver the most appropriate and effective solutions for your ongoing growth and competitive business needs. Our goal is to ensure we provide you with the optimum solution at a reduced cost.






Step 4
Delivery & Installation Support

step_4_image

Our implementation team will assist, manage, and support the installation of the solution you choose.






Step 5
Life Cycle Management & Support

Once the installation is complete, your account is turned over to an Account Manager.  They will ensure your first month’s bill is accurate and will continue ongoing support; assisting you with maintenance, help desk, telecom expense Management (TEM), and Moves, Adds, Changes, and Disconnect Services (MACD’s).

We offer a full suite of services to ensure you’re getting the best telecom solution at the best price even as your needs evolve.